Frequently Asked Questions
Q: How do I connect my COOKOO watch with my phone?
Press and hold the CONNECT button on your watch for 6 seconds to place it in pairing mode.
Open the COOKOO App on your phone.If you haven’t already downloaded the COOKOO app, you can find it on the App Store (for iPhone/iPad)
The COOKOO app will automatically search for nearby COOKOO devices and automatically connect with the closest device.
When prompted, select the option to “Pair” with your COOKOO watch.
Once the pairing is complete, the COOKOO icon will remain solid to indicate that your watch is connected.
Q: How do I turn my COOKOO watch on or off?
To turn your COOKOO watch on, press and hold the CONNECT button for
3 seconds (1 beep); all of the watch icons will flash once, thereafter the
COOKOO icon should continue to flash until the watch connects. Your watch will
power on and reconnect with your phone.
To turn your COOKOO watch off, press and hold the CONNECT button for 3 seconds
(1 beep); all of the watch icons will flash and the watch will power off.
NOTE: The analog watch movement will always stay on and keep the time. Powering
the watch on/off will only affect the Connected Display.
Q: Do I need to keep the COOKOO app open for my watch to work?
No. The COOKOO app is designed to run in the background so you can use your phone as you normally do. You only need to open the COOKOO app to connect with your watch and to customize your watch’s settings. NOTE: If you turn your phone off or restart it, you’ll need to open the COOKOO app once when you turn your phone back on to connect with your watch again.
Q: How do I customize the COMMAND button actions for my watch?
Open the COOKOO app on your phone.
Select your watch from the device list.
Tap the settings icon and then select “More…”
Scroll down to the “COMMAND Button Actions” section and tap the arrow next
to each button press (short, medium, long) to view and edit the currentsettings.
Q: How do I clear/acknowledge alerts on my watch?
To clear/acknowledge alerts on your watch, press and release the “Mode” button when an alert icon is active.
Q: How do I locate my watch using my phone?
Open the COOKOO app on your phone
Select your watch from the list of devices
Tap the “Find me” icon (shaped like a megaphone) below the device picture
Your watch will sound an alert for 15 seconds to help you locate it.
NOTE: To use this feature, your watch must be in range and connected to your
phone.
Q: How do I customize which alerts I receive on my watch?
You can customize the alerts you receive on your watch using the COOKOO app.
Open the COOKOO app on your phone.
Select your watch from the device list.
Tap the settings icon and then select “More…”
Scroll down to the “Notifications” section to toggle each notification type
on or off.
Q: How can I change the alert (beep/vibration) settings for my watch?
When there are no active notification icons on your watch, press the “Mode” button to cycle through the alert settings (beep only, beep and vibrate, vibrate only, beep and vibration off).
Q: How do I set the volume for the find my phone alert? (I don’t hear the alert/the alert is really quiet).
The volume of the find my phone alert is based on the system volume (rather
than the ringer volume) of your phone. Here’s how to make sure the alert will
play at the highest volume:
Make sure your phone’s ringer is turned on and not in silent mode (the system
volume is automatically muted when your phone is silenced).
Open the COOKOO app and then use the volume up (+) button on your phone set
the volume to its highest setting.
Q: How do I change my watch’s battery
Open the battery cover on the back of the watch.
Remove the battery.
Transfer the sticker from the back of the old battery onto the new battery.
Insert the new battery (sticker-side up) into the watch and replace the battery
cover.
NOTE: Make sure the O-ring around the battery compartment is in place before
replacing the battery cover.
Q: How long will my watch’s battery last?
The battery for the COOKOO watch’s Connected Display is designed to
last up for up a year of standby activity. The battery life that you receive
will vary depending on the number and frequency of notifications you receive
on your COOKOO watch.
The battery for the COOKOO watch’s analog movement is designed to last up to
three years.